Support

Setting up

1. Install Bridge from the App Store and open it.
2. Tap Sign in with Apple to create your Bridge account. Your agents run in Bridge Cloud, so there's nothing else to install.
3. Allow the microphone and speech recognition when Bridge asks.
4. To let agents ring you, allow notifications, and in Settings under Calls, turn on Agents can call me. Tap Test call to try it.
5. For the camera features, tap Connect to Meta AI, approve Bridge in the Meta AI app, then tap Allow camera.

To use Bridge from Claude, add it as a custom connector in Claude's settings and sign in with the same Apple ID you use in the app.

Troubleshooting

Bridge can't reach Bridge Cloud

• Check that your iPhone is online.
• In Bridge's Settings, under Connection, check that Bridge Cloud is selected and tap Test.
• If you're signed out, sign in with Apple again.

Bridge can't hear me

• Make sure your glasses or headset are connected to your iPhone over Bluetooth. Bridge uses their microphone when it can, and the iPhone's otherwise.
• If your Ray-Ban Meta glasses are also connected to a computer over Bluetooth, disconnect them from it.

Photos don't work

• Photos are part of Bridge Pro.
• In Settings, tap Allow camera. The glasses must be on and nearby.

I don't hear the agent's answer

• Replies are read aloud while a conversation is open. Start one with Siri ("Talk to Bridge"), the Action Button, or Shortcuts.
• When no conversation is open, an agent calls you or sends a notification. Check that notifications are allowed and Agents can call me is on.
• Say "status" to hear where things are.

The natural voice doesn't play

• The natural voice is part of Bridge Pro. Turn on Natural voice in Settings.
• Past the day's limit, or without a connection, Bridge speaks with your iPhone's voice instead. Download better voices in iPhone Settings, Accessibility, Spoken Content, Voices.

Your subscription and account

Cancel or change Bridge Pro any time in iPhone Settings: tap your name, then Subscriptions. Bridge Pro carries over to a new iPhone that uses the same Apple Account for the App Store.

To delete your Bridge account and everything stored for it, open Bridge's Settings and, under Account, tap Delete account. This doesn't cancel Bridge Pro; cancel that in iPhone Settings.

Contact

Report a problem or ask a question by emailing support@talktobridge.com.